Emporium Hotel South Bank
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客人怎麼說
The hotel is amazing, walking in to the beautiful lobby really begins your stay with a sense of luxury. The room was impressive with nice details and plenty of space, a comfortable bed, easy to use controls, and a very spacious bathroom. The piano bar managed by Hans was a great place to relax, and you were made to feel very welcome. You can get a meal in the piano bar or just relax with a drink or 2. The rooftop terrace has an amazing view, but it does get busy, so remember to book if you would like to go here for a meal. The rooftop pool is spectacular and a great place to relax, with the sauna and steam room close by, great for a lazy day at the hotel.
Jon
2023年6月
Great room, spacious, lovely bathroom and views. Pool was great. Gym also great. Breakfast is subpar for cost. A la cart, no buffet. French cafe down stairs also average. Lunch excellent. Dinner also good. Although children’s menu items were very subpar. Valet service was EXCELLENT! The valet staff were exceptional in their customer service, highlighted above other staff. Reception was friendly. HR Manager Bobby, is great! Very comfortable stay!
Phebe
2025年5月
Emporium is a very good hotel by international standards and its location is nothing short of OUTSTANDING! There are some quirky elements ( the lifts for example) but that gives the hotel character. Staff are helpful and are obviously well trained and managed. We have now stayed here on 4 occasions and there has been no dip in standards and the bedrooms are still in excellent shape.
Peter
2025年8月
The staff, location and in dining food exceeded my expectations. Every staff member I spoke with was beyond helpful, polite and kind. The food available for room service was 10/10 and also the attached Italian restaurant was great.
Anonymous
2025年6月
Very modern and innovative. Positioned perfectly.
Jeff
2024年10月
This was our wedding night hotel and when we arrived we had a small disaster the aircon wasn't working. We called customer service and they came up right away to have a look and try to fix it with no luck. But they said they will take our bags to a new room and we headed for the roof for some drinks. Which turned out to be for free and we got upgraded right next to the pool on the very top floor. They saved our wedding night and I couldn't be anymore thankful
Jordan
2025年6月
Hotel design and finishes. Customer service from the managers. The double twin room on the river was spectacular. Really good sound proofing. No doubt we were super loud and had no problem from neighbouring rooms.
Atlanta
2025年6月
We stayed at The Emporium for a family holiday. It was also our daughter's birthday, and the hotel staff made great efforts to make her feel special. They even found her lost ear ring very promptly. So, a big thank you to the Emporium Hotel's lovely and very friendly staff 🙏😊 . The Terrace rooftop bar is a great dining option, and we had lovely breakfast and dinner there. Once again, hospitality and service were top quality. We had great views of the river from the room on the 16th floor, and the beds were very comfortable. Undoubtedly, the best hotel to stay in the South Bank, having previously stayed at other hotels in South Bank. We will definitely stay again.
Eternal
2025年4月
Room Excellent - had requested a South Bank View but none available when i arrived and no response from an email I had sent well in advance Service from ALL staff was kind & Courteous at all times The Manager Bobby was very attentive in making sure my needs were accommodated & that I enjoyed my stay
Nicki
2025年1月
Everything, it’s a fabulous hotel. The room was large & luxurious with everything you could imagine that you would need - coffee machine with excellent coffee pods, kettle & a nice selection of good teas. There was a wine cooler & fridge & complimentary bottled water. The floor to ceiling windows displayed a great view. The bathroom was large & well laid out with quality toiletries, big fluffy towels & robe & slippers. They have the best concierge team of any hotel that I’ve ever stayed in, notably Nelson who went above & beyond to meet my requirements. He’s a true asset to this business. I’d definitely stay here again.
Tracy
2025年1月
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